Regional IT Operations Overview
Real-time infrastructure monitoring across TRDP Regional Office Hyderabad and Tharparkar Field Operations.
6 Offices
Hyd HQ + Tharparkar Field Offices
142
Managed Hardware & Solar Devices
3 Open
IT Support Queue (Avg resolution: 18m)
99.4%
Field Network & Solar Link Uptime
REGIONAL HQ
Hyderabad HQ
Office 365 Admin & Central Server
Operational (12ms)
THARPARKAR
Mithi Field Office
Solar LTE Link & 18 Devices
Operational (24ms)
THARPARKAR
Islamkot Base
Community Tech Hub
Operational (31ms)
UMERKOT
Umerkot Center
Disaster Response Network
Operational (19ms)
THARPARKAR
Nagarparkar Station
Solar Micro-grid Backup
Solar Sync (48ms)
THARPARKAR
Diplo Field Office
Field Tablets Registry
Operational (28ms)
IT Support Helpdesk Queue
Manage, assign, and resolve technical support requests from TRDP staff members across offices.
| Ticket ID | Staff / Department | Location | Issue Description | Category | Priority | Status | Actions |
|---|
TRDP Hardware & Infrastructure Assets
Inventory management for laptops, desktops, solar power setups, routers, and field tablets.
| Asset Tag | Device Name / Model | Type | Assigned Location | Assigned User | Power / OS Status | Health | Action |
|---|
Field Network & Telecom Monitor
Real-time ping diagnostic status for satellite routers, 4G solar gateways, and local LANs.
Tharparkar Field Solar Power & Battery Health Monitor
Live battery charge levels, solar inverter voltage, and backup power duration across remote Tharparkar stations.
IT Knowledge Base & Office 365 Guides
Standard operating procedures (SOPs), software installation guides, and network troubleshooting manuals for TRDP personnel.